产品特点
响应时间 |
1 h |
服务时间(天×小时) |
7x24 |
年的总数 |
2 year(s) |
Professional Support, Gold, 2Y, AD USR, 1U, TLP 1 (1 - 2499 Points), Uplift, Renewal, All Platforms, EN
Keep everyone productive with support and service from Adobe experts
Adobe enterprise support programs provide the technical and operational expertise to help you plan, implement, deploy, and maintain Adobe applications as your solution evolves. Our experts can help keep your strategic applications running smoothly so that you can focus on business.
Adobe Gold support
The Gold support program offers the same service levels as Platinum but does not include maintenance. Customers can maintain their applications by complementing Gold support with an upgrade plan. Gold support is structured to complement our desktop products, including Adobe Acrobat®, Creative Suite®, and Flash® software.
With Adobe support programs, you can:
- Accelerate the implementation of Adobe solutions
- Maximize adoption of the solution in your organization
- Enable users to leverage the full potential of the technology
- Minimize costly downtime for your teams
- Supplement your in-house IT support staff with world-class engineers from Adobe.