产品特点
| 年的总数 |
2 year(s) |
| 兼容性 |
Mac Pro |
| 现场支持 |
Y |
| 电话支持 |
Y |
AppleCare+ for Mac Pro
Every Mac comes with a one-year limited warranty and up to 90 days of complimentary telephone technical support. AppleCare+ for Mac extends your coverage to three years from the original purchase date of your Mac and adds up to two incidents of accidental damage coverage, each subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for other damage, plus applicable tax. In addition, you'll get 24/7 priority access to Apple experts via chat or phone.
How to get AppleCare+
Add it to your bag during the checkout process when you purchase your new Mac.
Or buy it within 60 days of your Mac purchase:
- Online (requires you to verify your serial number and run a remote diagnostic)
- At an Apple Store (if AppleCare+ is purchased separately from Mac, inspection of Mac and proof of purchase are required)
- By contacting Apple (requires you to run a remote diagnostic and provide proof of purchase)
One stop for technical support
Because Apple designs the computer, the operating system, and many applications, Mac is a truly integrated system. And only AppleCare+ gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call.
- 24/7 priority access to Apple experts via chat or phone
- Global repair coverage
- Onsite repair for desktop computers: Request that a technician come to your work site
- Carry-in repair : Take your Mac to an Apple Store or other Apple Authorized Service Provider
Apple hardware coverage
AppleCare+ for Mac provides global repair coverage, both parts and labor, from Apple-authorized technicians around the world. Coverage includes the following:
- Your Mac computer
- Battery
- Included accessories such as the power adapter
- Apple memory (RAM)
- AirPort
- Apple USB SuperDrive
- Coverage for up to two incidents of accidental damage, each subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for other damage, plus applicable tax
Software support included
Whether you’re sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of topics, including:
- Using macOS and iCloud
- Quick how-to questions about Apple-branded apps, such as Photos, iMovie, GarageBand, Pages, Numbers, Keynote, and more
- Connecting to printers and AirPort networks
Important notes
For Mac computers running macOS Server, the plan covers server administration and network management issues using the graphical user interface of macOS Server. For advanced server operations and integration issues, purchase AppleCare OS Support.
