AppleCare Protection Plan - iMac/eMac
The AppleCare Protection Plan is a uniquely integrated service and support solution that extends the complimentary coverage on your Mac to three years. This comprehensive plan includes expert telephone assistance, onsite repairs for desktop computers, global repair coverage for portable computers, web-based support resources, and powerful diagnostic tools - all for one economical price.
Get direct telephone access to Apples own technical support group, the people who know your system best. Because Apple creates the computer, the operating system, and many built-in applications, the Mac is a truly integrated system. Just one phone call can help resolve most issues with your Mac because AppleCare representatives can help troubleshoot Apple hardware, the Mac operating system, and many Apple consumer applications, including iCal, iDVD, iMovie, iPhoto, iTunes, AppleWorks, and QuickTime. The AppleCare Protection Plan ensures that Apple-certified technicians will perform repairs using genuine Apple parts. With this plan, parts and labor will be covered for three years from the date of purchase of your Apple computer, two years beyond the one-year limited warranty. The plan includes onsite service for desktop computers and global repair coverage for portables, which can be very important if you travel abroad.