产品特点
| 服务时间(天×小时) |
5x8 |
| 年的总数 |
5 year(s) |
| 电话支持 |
Y |
| 服务类型 |
PS AE |
| 包含的服务 |
Parts & labour |
| Web support |
Y |
| Troubleshooting |
Y |
| 兼容性 |
Wyse 3010 thin client\nWyse 3020 thin client\nWyse 3020 zero client\nWyse 3030 LT\nWyse 3030 thin client\nWyse 3040 thin client\nWyse 5010 thin client\nWyse 5010 zero client\nWyse 5020 thin client\nWyse 5030 PCoIP zero client\nWyse 5040 AIO\nWyse 5060 thin client |
| Peças de substituição |
Y |
3Y Collect & return – 5Y ProSupport Advanced Exchange
ProSupport Advanced Exchange: Replacement part/unit dispatched, if necessary, following completion of phone/online diagnosis and receipt by Dell of defective unit. Availability varies. Other conditions apply.
- 7x24x365 Next Business Day;
- Maintenance;
- Physical;
- Parts and labour;
- Dell ProSupport provides proactive, automated support 24x7 from in-region ProSupport engineers who help resolve issues;