Extreme networks 95604-WM1000

PartnerWorks Plus for Summit WM1000, 1 year, Next Business Day (NBD), Advanced Hardware Replacement (AHR) The PartnerWorks Plus channel service program allows you to sell your own value-added technical support services and maintain the service relationship directly with your customer. Your Extreme Networks certified technical support personnel provide a first line of support, in combination with Extreme Networks global technical support staff (for level 3 escalations), parts replacement options and infrastructure, eSupport and software updates to deliver a service solution that sets you apart from other resellers.

Advanced Hardware Replacement (AHR)
Extreme Networks will provide advanced replacement of a defective product by shipping a like or equivalent product model in accordance with the response times for each applicable Service Plan.

TAC 24x7x365 eSupport 24x7x365 Next business day advanced