产品特点
| 现场支持 |
Y |
| 类型 |
On-site |
| 服务时间(天×小时) |
7x24 |
| 年的总数 |
3 year(s) |
3Y, 6h CTR, 24x7
HP Hardware Support Onsite 6-Hour Call-to-Repair Service provides an IT manager with a team of support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a maximum of 6 hours from the initial service request.
- Remote problem diagnosis and support
- Onsite hardware support
- 6-hour call-to-repair time commitment
- Parts and materials included
- HP is committed to repairing your hardware within a maximum of 6 hours. This may result in:.
- Improved system uptime. Predictable repair times. More effective IT resource planning. Consistent level of hardware support across your multi-technology systems.