产品特点
| 服务时间(天×小时) |
7x24 |
| 年的总数 |
3 year(s) |
| 类型 |
On-site |
| 响应时间 |
4 h |
Warranty service upgrade, 3 Year Onsite Repair, 24x7, 4-hour Response
IBM onsite repair (IOR)
A service technician will come to your customer’s location for equipment repair.
24x7x4 hour
A service technician is scheduled to arrive at your customer’s location within four hours after remote problem determination is completed. We provide service around the clock, every day, including IBM holidays.