Iomega Server Class 5 Year Enhanced Service Plan

Enhanced px Series Desktop, 5 Years, 24/7 Technical Support for Desktop Equipment - Iomega technical experts will quickly identify the cause of the problem and provide a solution.

Base Technical Support: Phone and email - Monday through Friday 9am to 6pm (local time)
Service Plan Technical Support: Phone and email - 24x7 (after hours in English) with priority routing.

RMA Parts Delivery/Hardware Replacements - When an RMA is necessary Iomega offers the following delivery option.

Advance Exchange - Iomega will send a replacement device or component and a mailer label for easy returns.

Support Priority - Entitles you to priority routing.

Web based Customer Support - Access to the latest knowledge base for Iomega's network storage solutions, including technical support articles, tutorials and "How to" instructions, the latest software updates and patches, and complete product documentation.

Automated Support Alerts - Your Iomega network storage product provides notifications when new firmware or other updates are available.

Online Case Tracking - Customers can create an Iomega My Support account to track and manage any open cases within Iomega Tech Support.

Warranty - Service plans are available for a 5 year term