产品特点
| 类型 |
On-site |
| 现场支持 |
Y |
| 电话支持 |
Y |
| 服务时间(天×小时) |
5x8 |
| 年的总数 |
2 year(s) |
On Site Maintenance Warranty, 2 Year, 8x5x3 Hour, Physical Service
For your added peace of mind, MendIT offer 2 types of extended warranty: Collect & Return and Onsite.
These warranties extend and enhance the standard manufacturer guarantee and ensure help is always on hand from one of our professionally trained and accredited service engineers.
A MendIT Collect & Return warranty covers against electrical/component failure. In the event your equipment device failing, MendIT will send a courier to collect it from you. It will then be repaired by a fully qualified MendIT service engineer and returned to you within 5 working days… Now that’s MendIT service!
A MendIT Onsite warranty covers you against electrical/component failure. In the event your IT device fails, a fully qualified MendIT engineer will be dispatched to your location on the next business day* to repair your device onsite… hassle free!
If for any reason the MendIT technicians are unable to repair your device under the extended warranty agreement (i.e. parts aren’t available or the cost to repair is greater than the value of the device when new) you will receive a brand new replacement to the equivalent specification.
MendIT offer extended warranties for all Tablets, Smartphones, Laptops, and Desktops from Apple to Zoostorm. However, for some manufacturers including Apple, HP**, Lenovo***, Samsung**** & Toshiba, MendIT can cover you from day 1, as per the manufacturer’s guarantee.
Typical examples of electrical/component failure can consist of your IT device not turning on, restarting on its own accord, messages stating HDD/hard drive not found and even the dreaded ‘Blue Screen of Death.’
