Microsoft MS CRM v1.2 Suite Std NL CD WNT 5u CRM software

MS CRM v1.2 Suite Std NL CD WNT 5u Customer relationship management (CRM) provides organizations with technologies, business applications, and best practices that help them sell, market, and service their products and services.

Microsoft CRM provides a unified view of customer information and interactions through integrated sales, marketing, and customer service features. This approach enables organizations to share information, accelerate sales, identify new revenue opportunities, and deliver more consistent customer service.

Microsoft CRM helps small- to medium-sized businesses and corporate divisions increase sales, deliver superior customer service, and make informed business decisions.

Microsoft CRM integrates with Microsoft Office, Microsoft Business Solutions for Financial Management, and other business systems to give employees a complete view of customer information. The ease of integration with Microsoft Office is of particular value—enabling staff to access Microsoft CRM information from Microsoft Office Outlook and work online or offline with access to sales functionality.

The simple configuration of Microsoft CRM helps employees become productive fast, with little training. Easy-to-use wizards help you customize Microsoft CRM to your business specifications. In addition, your Microsoft Certified Partner can help you customize your Microsoft CRM solution for integration with third-party applications.