Oracle A97163_L83855

Product info support, web support, 1 year, 24 x 7, for Oracle Identity and Access Management Suite Plus, 1 employee user Software Updates License & Support provides customers with the right to product upgrades and 24x7 technical support. Product upgrades includes upgraded versions of software, maintenance releases and patches. Customers receive direct access Oracle experts for product-specific questions about installing and operating Oracle software. Web based support is provided via OracleMetaLink. Features of MetaLink include proactive notifications, customized home pages, technical libraries and forums, product life-cycle information, a bug database, and the ability to log technical assistance requests.