Promptchat , 20 operators

Promptchat, 20 Operators Annual Service <b>Spoil Your Customers with Promptchat on Your Website</b>

promptchat is a little piece of software that you can add to your website and lets you prompt one to one chat sessions with those browsing your site in real-time. At your choice, either you or your browsers can initiate chat sessions..


On your website, promptchat helps you in providing unparalleled customer support and grow your sales.

promptchat software can be integrated into any website or any particular page of a website within minutes.

<b>New to Promptchat? Read Me First!</b>

You will know in real-time how many people read your website

Which country/county/city each of your visitor is browsing from

Which page of your site they read

The chat window is an integral part of the webpage unique to each visitor in their browser

promptchat operators receive visual/sound notification on their PC as soon as a new visitor arrives to the website
Operators can either proactively prompt chat sessions to the visitors or receive chat requests from the browsers when they click on a 'Chat with us Now' graphic icon placed on the website

- Operators can send files of specific interest to the website visitor
- The discreet chat window can be customized to match the website's colours, include the operator's photo and a welcoming text message to appear in front of the website visitor
- Detailed daily, weekly and monthly records are saved for logging and monitoring the chat sessions
- Operators can chat simultaneously with multiple visitors in different dialogue windows
- Ongoing chat sessions can be transferred amongst employees / operators
- Internal forum style chat amongst operators makes it easy for online sales teams to communicate with each other while handling customer requests

<b>How It Works</b>

promptchat works along similar Instant Messaging principals as Microsoft® Live Messenger® or Skype®

promptchat operator software can be installed on any desktop PC, with minimal system requirements.

A secure account login to the Promptchat service centre makes it possible to setup and manage multiple websites with multiple operators at the same time.

The promptchat operator-website communication is managed by a tiny clientscript. Insert the promptchat clientscript into your webpage(s) and the communication link is established. Your webpage will be ready to communicate with the promptchat software on your PC.

After installation, promptchat operator software will monitor your webpages, you can initiate chat sessions with any, and all the website visitors in real-time using multiple chat instances.


You may also insert a 'Chat to Us Now' icon into any of your webpages and when your visitors click on it, you'll be prompted to have a one to one chat session with him/her.

You can also include this 'Chat to us Now' icon into your Email signature and your Email recipient will have the option to chat to you/your customer care team.