产品特点
现场支持 |
Y |
电话支持 |
Y |
服务时间(天×小时) |
7x24 |
年的总数 |
1 year(s) |
Production Support/Subscription vSphere 6 with Operations Management Enterprise, 1Y, 24x7
Overview
The VMware® Production Support and Subscription Service is designed with your production environments in mind. VMware global support centers are staffed around the clock to provide you access to VMware’s industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. VMware is committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.
- Global, 24x7 support for Severity 1 issues.
- Fast response times for critical issues.
- Unlimited number of support requests.
- Remote support.
- Online access to documentation, knowledge base articles, discussion forums and other technical resources.
- Product updates and upgrades.
VMware vSphere Essentials Plus Kit
VMware vSphere Essentials Plus Kit provides an all-in-one solution for small businesses to virtualize their physical servers and reduce hardware costs while ensuring superior high application availability and data protection.