License
| Number of years |
2 year(s) |
| License quantity |
1 user(s) |
WSTRTUP5X8FWUPG-SB-16, Start-Up Plus Service 5X8 with 2 Yr Next Business Day On-site Service Factory Warranty Upgrade
Labor and travel expenses included
Travel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.
7x24 telephone technical support
Our experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you need is there when you need it.
Equipment positioning
APC will position the equipment in its final location within the installation site, saving you the hassel of moving large cumbersome components and pallets through tight spaces.
Experienced APC Certified Field Service Engineer
Our factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.
Installation verification
Once the equipment is assembled, an APC Certified Field Service Engineer will verify all connections within the system have been made according to factory specification, and that it is functioning correctly in all modes of operation, ensuring optimal performance and extending the life of the product.
System cleaning
Cleaning your system of dust and grime accumulated during normal operation will extend the life of the hardware.
Functional verification
During each Preventive Maintenance visit, our Certified Field Service Engineers will run tests to verify your system is functioning correctly in all operational modes, stopping problems before they start.
Written summary report
APC project managers will provide you with written reports to keep you informed of the progress of your project.
Parts included
Replacement parts & components are included with some service contracts. Please see the statement of work for service specifics.
Environmental inspection
In order to ensure that your system is installed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity.
