Other features
| Basic software version |
4.0 |
CallManager 4.0 to 4.1 upgrade
Cisco CallManager Version 4.1 provides a scalable, distributable, and highly available enterprise IP telephony call-processing solution. Multiple Cisco CallManager servers are clustered and managed as a single entity. Clustering multiple call-processing servers on an IP network is a unique capability in the industry, and highlights the leading architecture provided by Cisco AVVID. Cisco CallManager clustering yields scalability of from 1 to 30,000 IP phones per cluster, load balancing, and call-processing service redundancy. By interlinking multiple clusters, system capacity can be increased up to one million users in a 100+ site system. Clustering aggregates the power of multiple, distributed Cisco CallManagers, enhancing the scalability and accessibility of the servers to phones, gateways, and applications. Triple call-processing server redundancy improves overall system availability.
The benefit of this distributed architecture is improved system availability, load balancing, and scalability. Call Admission Control (CAC) helps ensure that voice quality of service (QoS) is maintained across constricted WAN links, and automatically diverts calls to alternate public switched telephone network (PSTN) routes when WAN bandwidth is not available. A Web interface to the configuration database enables remote device and system configuration. HTML-based online help is available for users and administrators.
The enhancements provided by Cisco CallManager Version 4.1 offer improved security, interoperability, capability, supportability, and productivity as well enhancements to video telephony introduced in Cisco CallManager 4.0.
Cisco CallManager 4.1 has many security features that give Cisco CallManager servers and IP phones the ability to verify identity of the devices or servers that they communicate with, ensure the integrity of data they are receiving, and provide privacy of communications via encryption. The devices that can participate in secure communications now includes the Cisco IP Phone 7940G, IP Phone 7960G, IP Phone 7970G, and Media Gateway Control Protocol (MGCP) gateways. Secure administration and troubleshooting is now capable with CallManager 4.1 using HTTPS.
Improvements in the CallManager Q.SIG signaling interface expands the range of functions with which Cisco CallManager can connect to other Q.SIG compatible systems. Features like path replacement and call completion allow Cisco CallManager to integrate with other Q.SIG compatible systems closer than ever before. H.323 Annex M.1 support now gives users improved feature transparency between CallManager clusters.
Enhancements to the CallManager APIs (AXL, JTAPI, TSP) provide customers and 3rd party vendors increased ability to develop improved applications that can be integrated with CallManager and IP Phones.
Other key features provided by Cisco CallManager 4.1 include call coverage, time-of-day routing and restrictions, forced authorization codes (FAC) and client matter codes (CMC) and enhancements for Video Telephony that was provided in Cisco CallManager 4.0.
New administration features such as Cisco Unity User Integration allow a CallManager system administrator to easily configure a Cisco Unity voice mail box while configuring an IP phone for that user.
