Features
| Next Business Day (NBD) |
Y |
| Phone support |
Y |
| Web support |
Y |
| Service time (days x hours) |
7x24 |
| Number of years |
3 year(s) |
3 year for Drobo B810n, 24x7 NBD
DroboCare is simple, powerful protection for your Drobo storage. The DroboCare support program extends your peace of mind beyond the standard warranty term and phone support included with your Drobo purchase. In fact, DroboCare gives you more, even during your standard warranty period.
Get Running, Fast
Drobo products are engineered to the highest standards, but occasionally something goes wrong and that’s when we kick into high gear. Your standard warranty entitles you to receive a replacement Drobo following receipt of your failed unit. But with DroboCare, we’ll send the replacement unit right away, so you’ll have it in just a few days.
Extended Support
Drobo’s standard warranty provides 24×7 technical phone support for the first 90-days following purchase. But with DroboCare, you receive a full 12 months of 24×7 technical phone support with your extended plan. Web Portal support and many other online benefits are also provided.
Migration Assistance
If you buy a new Drobo product, we will provide migration assistance from an older Drobo product while you are covered by the initial 90-day DroboCare. Extended migration assistance is also provided to users that purchase a one year DroboCare support plan.
Trust Your Drobo to DroboCare
The DroboCare Support program is available to any Drobo products that are covered under standard warranty, simply add DroboCare to your standard warranty (before expiration) and relax in the knowledge that you will have uninterrupted protection from your date of purchase. You can renew DroboCare in one-year increments before expiration and end-of-product life. Remember to register your Drobo to activate support.
