EMC Retrospect for Macintosh Clients 1yr Support & Maintenance Only, 5 pack

Retrospect for Macintosh Clients 1yr Support & Maintenance Only, 5 pack Annual Support and Maintenance

Annual Support and Maintenance (ASM) is more convenient and cost-effective than Per-Incident Support and Product Upgrades. Customers can purchase ASM for each EMC Insignia product. ASM includes a year of unlimited support from EMC Insignia technical experts to assist with installation, usage, or upgrade of the product Monday through Thursday between 6 AM and 5 PM Pacific Time and 6 AM to 4 PM Pacific Time on Friday, plus free upgrades to new versions of the product within that year. This support option is available bundled with electronic licenses of EMC Insignia and EMC Insignia add-ons at the time of purchase, or it can be purchased separately within 30 days. After 30 days, only Per-Incident Support may be purchased. Annual Support and Maintenance commences on the purchase date of the corresponding product. If Annual Support and Maintenance is purchased for one licensed product, then it must be purchased for all licensed products at the time of purchase.