| Type | On-site |
|---|---|
| Next Business Day (NBD) | Y |
| On-site support | Y |
| Phone support | Y |
| Assurance program level | Bronze |
| Service time (days x hours) | 5x8 |
| Repairs performed onsite | Y |
| Preventative maintenance visits per year | 1 |
| Technician visit with spares kit | Y |
| Periodic product upgrades | Firmware |
| Number of years | 2 year(s) |
| License quantity | 1 user(s) |
| Parts, labour & shipping included | Y |
|---|
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