Features
| Type |
On-site |
| Next Business Day (NBD) |
Y |
| On-site support |
Y |
| Number of years |
3 year(s) |
3 year, NBD, CDMR, DL36x(p)
HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
- Remote problem diagnosis and support
- Onsite hardware support
- Replacement parts and materials included
- Serivce-level options with different coverage windows