Features
| Service time (days x hours) |
7x24 |
| Number of years |
3 year(s) |
| Service level |
3 |
| Platform |
NIOS on Cisco AXP-502 |
3 Year Maintenance for NIOS on Cisco AXP-502 with Network Services One & Grid Package, Level 3 Maintenance Program
The Infoblox Level 3 Maintenance Program for Partners
bloxCare™ Services for Infoblox Partners program, also known as Level 3 maintenance service is designed to enable strategic Infoblox partners to provide excellent customer service to their customers. Partners who provide customer support and other technical services for Infoblox products to their customer base can ensure that their customers’ Infoblox products are always up to date and delivering critical services for their network and applications. With bloxCare round the clock availability of the expertise and resources partners can keep their customers’ core network services up and running.
bloxCare Services deliver an acclaimed customer support program with extremely high satisfaction ratings. In independent surveys of our customers, 99% indicate that Infoblox customer support meets or exceeds their expectations in terms of expertise, ease of contact, professionalism and problem resolution. Infoblox support consistently earns accolades from the most demanding networking and IT professionals, including those who run the largest and most complex networks in the world. Infoblox bloxCare for partners allows you to keep your customers satisfied by providing the following services for units with current maintenance contracts.
- Telephone-based support 24 hours/day, 365 days/year accessed through a
- dedicated support line.
- Web-based support through the online support center or email 24 hours/day,
- 365 days/year.
- Enhanced escalation for high-priority problems.
- All NIOS™ software updates.
NS1 with Grid™ Package
Features and Benefits
The NS1 with Grid package delivers reliable, manageable, scalable, and secure core network services at a lower cost and with higher security than server-software and with greater network availability than any other solution. The services included in the NS1 with Grid package are:
- Naming services via Domain Name System (DNS);
- Addressing services via Dynamic Host Configuration Protocol (DHCP);
- Network visibility and control via IP address management (IPAM);
- File delivery services via Trivial File Transfer Protocol (FTP, HTTP, TFTP);
- Time synchronization services via Network Time Protocol (NTP).
Infoblox vNIOS™ Software for Cisco
Branch Office Consolidation of Core Network Services
Infoblox vNIOS Software for Cisco combines Infoblox’s highly resilient and manageable core network services with Cisco’s ISR platform, enhancing application performance and availability at branch offices while reducing hardware and operating costs. By distributing and automating core network services, customers get enhanced visibility and control of their extended branch office networks. Customers gain the performance and availability benefits of distributed services without increasing hardware footprint in the branch and without the typical challenges and costs of managing remote systems. The joint solution makes enterprise networks more flexible, resilient, automated and secure, and is a critical step in moving from today’s static networks to a Dynamic Infrastructure that can cope with current and future demands from a widening array of endpoints and applications.
Infoblox vNIOS Software for Cisco Benefits
Empower the Branch Office with Infoblox vNIOS Software on Cisco’s ISR
- Get the performance benefits of local core network service delivery, including DNS, DHCP and IP address management (IPAM)
- Enable local survivability for branch office networks
- Gain centralized management of core network services with automated deployment of Infoblox vNIOS software, including scheduled upgrades, software revert, backup and restore, disaster recovery, and more
- Reduce administrative effort and eliminate errors and downtime with powerful, built-in IP address management (IPAM) using a graphical user interface, template-based configuration, automated error prevention, and comprehensive, real-time visibility and reporting
Save Capex and Opex by Eliminating the Need for Servers to Provide Core Network Services at Branch Offices
- Save branch office space and power with Infoblox vNIOS software deployed on a Cisco NME blade installed in a Cisco ISR router
- No additional rack space at the branch required
