Features
| Platform |
i1405 |
| Type |
On-site |
| Response time |
8 h |
| Number of years |
3 year(s) |
i1405, PerformancePlus, on-site, 3 year
The PerformancePlus service contract is designed to meet your specific business needs. It helps protect your productivity, avoidsunexpected charges and, keeps your scanner performing optimally while protecting your business processes.
Kodak Service & Support is efficient, professional, and fast. We service your scanner at your location and give you priority response time, arriving onsite within eight working hours often sooner.
And, not only are labour and parts covered at no charge, but a usual amount of scanner consumables are also covered! In the unlikely event that the scanner cannot be repaired Kodak will replace it with a brand new scanner free of charge. If you have not required service during your 3 years of coverage, PerformancePlus provides you with an additional year of Kodak‘s award winning standard service at no extra charge.
You can purchase PerformancePlus at the same time you purchase your scanner or during the first two months of the warranty. It is offered in selected markets through authorised partners in European countries with a Kodak Service & Support organisation.
PerformancePlus provides you with:
- 3 years on-site manufacturer´s service and support;
- Parts & labour total coverage;
- Scanner consumables are included (see conditions);
- A Kodak engineer will visit the site within 8 hours;
- If the scanner cannot be fixed, it will be replaced with a brand new scanner at no charge;
- Free 4th year service coverage if there have been no service calls in first three years.
Only with a Kodak PerformancePlus contract will you get the service and support you need to keep your equipment running at peak performance while avoiding unexpected additional charges.
