Features
| Type |
On-site |
| Next Business Day (NBD) |
Y |
| Service time (days x hours) |
5x9 |
| Number of years |
4 year(s) |
4 Yr NB Priority Enterprise - 3yr onsite to 4yr Onsite NBD
ThinkPlus Priority Support is an integrated product support solution that gives you and your staff direct access to the right level of tech support on the first call, making your priority our priority.
With ThinkPlus Priority Support, you will bypass basic troubleshooting and experience shorter hold times, reduced repair times, and higher first time fix rates. This frees up your resources to focus on mission-critical business activities.
At a (low) predictable cost, Priority Support gives you scalable and flexible product support coverage to meet your internal SLAs and improve the end user experience, without hiring additional staff.