Microsoft Windows 7 Enterprise Desktop Support Technician 660pages software manual

MCITP Self-Paced Training Kit Exam 70-685: Windows 7 Enterprise Desktop Support Technician Designed for IT support personnel who support Windows 7 at the Tier 1 or Tier 2 level in a wide range of environments and who plan to take the Microsoft Certified Information Technology Professional (MCITP) exam 70-685.

This 2-in-1 kit includes the official Microsoft study guide, plus practice tests on CD to help you assess your skills. It comes packed with the tools & features exam candidates want most - including in-depth, self-paced training based on final exam content; rigorous, objective-by-objective review; exam tips from expert, exam-certified authors; and customizable testing options. It also provides real-world scenarios, case study examples, and troubleshooting labs to give you the skills & expertise you can use on the job. Work at your own pace through the lessons & lab exercises. The official study guide covers identifying and resolving desktop application, networking, security, and performance issues; supporting mobile users; and providing support for hardware failures.
Then assess yourself using the 200 practice questions on CD, featuring multiple customizable testing options to meet your specific needs. Choose timed or untimed testing mode, generate random tests, or focus on discrete objectives. You get detailed explanations for right & wrong answers - including pointers back to the book for further study. You also get an exam discount voucher - making this kit an exceptional value and a great career investment.