Features
| On-site support |
Y |
| Type |
On-site |
| Next Business Day (NBD) |
Y |
| Number of years |
3 year(s) |
Upgrade to 3 Years OnSite Support, Next Business Day, f/ N16000
The On-Site warranty covers breakdowns or faults due to defects in materials or workmanship of any internal component on a correctly registered and verified Thecus NAS product for the period of cover stated on your Certificate of Registration.
In the event of a breakdown the customer must contact Origin’s Technical Support team who will verify the fault is covered under the terms of this contract and will arrange for an engineer to visit the customers’ site to repair or replace the defective component.