Promise Technology 3Y On-Site, Service Plus

Promise Service Plus - 3 Years, On-Site, Spare part replacement (E+J 610 only) Promise ServicePlus option offers onsite parts replacement service for Promise VTrak Subsystems.

The Promise ServicePlus Plan is an upgrade to VTrak's outstanding 3-Year limited advance replacement warranty, adding a rapid response onsite hardware parts replacement service. VTrak storage administrators can rest easy knowing they are backed by full 24-hour by seven-day onsite component replacement. In conjunction with Promise's 3-year standard Limited Warranty on the hardware and our 24x7 Technical Support help line, this plan assures you the best available support to minimize downtime. Average response time can be as fast as four hours in most major metropolitan areas after failure verification.