Quantum StorageCare - 3 Y, NBD

StorageCare Bronze Support Plan - 3 Years, 5x9 Hour, Next Business Day StorageCare Guardian

What is StorageCare Guardian?

StorageCare Guardian is a diagnostic monitoring solution that enables Quantum to monitor the health of Quantum systems over the internet and use the intelligent diagnostic data to remotely service the equipment if issues arise.

StorageCare Guardian delivers more reliable backups and faster resolution time for customers at no additional cost for supported products under warranty or service contract.

Faster resolution time

When the system is down, StorageCare Guardian provides better diagnostics data that will enable Quantum to identify the root cause for rapid problem resolution.