Features
| On-site support |
Y |
| Phone support |
Y |
| Service time (days x hours) |
7x24 |
| Number of years |
3 year(s) |
Production Support/Subscription vSphere 6 w/ Operations Management Enterprise, 3Y, 24x7, 12h
Overview
The VMware® Production Support and Subscription Service is designed with your production environments in mind. VMware global support centers are staffed around the clock to provide you access to VMware’s industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. VMware is committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.
- Global, 24x7 support for Severity 1 issues.
- Fast response times for critical issues.
- Unlimited number of support requests.
- Remote support.
- Online access to documentation, knowledge base articles, discussion forums and other technical resources.
- Product updates and upgrades.
VMware vSphere Essentials Plus Kit
VMware vSphere Essentials Plus Kit provides an all-in-one solution for small businesses to virtualize their physical servers and reduce hardware costs while ensuring superior high application availability and data protection.