Features
| On-site support |
Y |
| Phone support |
Y |
| Service time (days x hours) |
7x24 |
| Number of years |
1 year(s) |
XCS 170 1Y LiveSecurity Plus UPG
LiveSecurity® Service from WatchGuard is the most comprehensive support and maintenance offering in the industry, putting a global team of security experts behind you to make the complex job of IT security management easier. LiveSecurity provides:
- Hardware warranty with advance hardware replacement
- Software updates
- Technical support with a targeted four-hour response time
- Up-to-the-minute security alerts with links to patches to save time
One-year, two-year, and three-year LiveSecurity subscriptions are available, including subscriptions to LiveSecurity® Plus for 24/7 technical support. A premium Gold service is also available for customers with mission-critical Internet requirements who require a one-hour response time.