Wiley Balanced Scorecards and Operational Dashboards with Microsoft Excel 480pages software manual

Balanced Scorecards and Operational Dashboards with Microsoft Excel, December 2008 Ron Person is Managing Director of Tor Consulting, Inc., a firm passionately dedicated to helping organizations execute their strategy and build measurable high performance. He is certified as a Balanced Scorecard consultant through the Balanced Scorecard Collaborative founded by Drs. Kaplan and Norton, founders of the Balanced Scorecard, and he is a member of the California Awards for Performance Excellence Board of Examiners, 2008 (California's Malcolm Baldridge Award). Ron's clients span a wide range of industries in the U.S. and internationally.\n\n\n<b>Table of Contents</b>\n\n\nIntroduction.\n\n<b>Part I Strategic Performance with Balanced Scorecards.</b>\n\nChapter 1 Accelerating Strategic Performance.\n\nChapter 2 Developing Your Strategic Foundation.\n\nChapter 3 Preparing to Build Your Balanced Scorecard.\n\nChapter 4 Step-by-Step to Building Your Strategy Map.\n\nChapter 5 Step-by-Step from Strategy to Action.\n\nChapter 6 Step-by-Step to Selecting Metrics and Setting Targets.\n\nChapter 7 Step-by-Step to Developing Your Implementation Plan.\n\nChapter 8 Step-by-Step to Roll-Out and Strategic Reviews.\n\n<b>Part II Operational Performance with Dashboards.</b>\n\nChapter 9 Developing Executive and Operational Dashboards.\n\nChapter 10 Mapping Your Operational Processes.\n\nChapter 11 Identifying Critical Metrics and Key Performance Indicators.\n\n<b>Part III Building Maps, Scorecards and Dashboards.</b>\n\nChapter 12 Creating Dashboards for Decision Making.\n\nChapter 13 Drawing Process and Strategy Maps.\n\nChapter 14 Using Microsoft Excel for Balanced Scorecards and Dashboards.\n\nChapter 15 Text-Based Dashboards.\n\nChapter 16 Custom Labels and Formatting.\n\nChapter 17 Working with Data That Changes Size.\n\nChapter 18 Working with Lists and Tables of Data.\n\nChapter 19 Creating Miniature Charts and Tables.\n\nChapter 20 Controlling Charts with Menus, Combo Boxes, and Buttons.\n\nChapter 21 Working with PivotTables.\n\nChapter 22 Smoothing Data and Forecasting Trends.\n\nChapter 23 Identifying Targets and Displaying Alerts.\n\nChapter 24 Building Powerful Decision Making Charts.\n\nChapter 25 Drilling to Detail.\n\nChapter 26 Using Excel Add-Ins for Extra Capabilities.\n\nChapter 27 Finishing Touches.\n\nChapter 28 Data Integration Methods.\n\nChapter 29 Publishing Balanced Scorecards and Dashboards.\n\nIndex.