answering machines

355 ISDN - 4-lin, PIN, 120 min, 100entr, 460g, Black the acoustic presentation of your company Call Manager tiptel 355 ISDN

The call manager tiptel 355 ISDN increases the features of small and middle-size PABXs by the call transfer and message functions. This call manager guarantees that every caller is greeted in the same friendly manner and then transferred to the requested contact person. If this person cannot be reached at the moment, the caller may leave a message on one of the mailboxes of the integrated voicemail system. Due to the ISDN technology, two calls can be managed imultaneously. Depending on the multi-media card used, between two and six hours recording capacity are available. The favourable price of the tiptel 355 ISDN enables even smaller companies to benefit from the features
of this call manager which helps to improve significantly the telephone contacts to customers and interested parties. Furthermore, it relieves the burden on your staff by a professional call management.

ISDN Call Manager tiptel 355 ISDN
The call manager tiptel 355 ISDN offers you the following functions for a perfect telephone contact
to your customers and interested parties:

Welcome and transfer
The caller is greeted with afriendly welcome message and is then, for example, transferred to a collective number.

Automatic switchboard
The caller is greeted and can use tone dialling to transfer himself to the desired contact person.

Queue in case of overflow
If the requested extension is busy, the caller hears a busy message and remains in the queue until the subscriber is reached.

Voicemail system
9 mailboxes for the recording of incoming messages are available for departments / sections or staff: remote-control and remote interrogation for each of these mailboxes; individual message
transfer function to mobile phones and time control.

Menu-guided information system
This feature relieves your staff from constantly having to handle recurring customer inquiries. The caller can use tone dialling to obtain and listen to the required information on the phone (up to 9 outgoing messages with unlimited length are available).

Features
- 2-channel system: 2 callers can be transferred simultaneously or leave their messages
- connection to the internal ISDN connection of a PABX or in front of a PABX at the point-to-multipoint connection
- time control according to time and weekday individually for each mailbox
- in the default setting, 120 minutes of recording capacity available which can be increased by
multi-media cards to achieve up to 6 hours
- voice-day-and-time-stamp
- loudspeaker, two-way conversation recording function, call pick-up
- automatic two-way conversation recording of all or only of incoming calls
- calling line identification presentation (CLIP) or display of caller's name if registered in the call
filter before
- call filter for 100 entries with phone number and name
- message transfer individually for each mailbox
- assignment of a maximum of 8 individual ringing tones and 7 personal outgoing messages to the entries in the call filter
- logbook per mailbox for the last 100 incoming calls with date and time
- internal S0 bus for two-way conversation recording and call transfer
- a total of 28 OGMs (1 pre-programmed OGM, 9 individual OGMs, 18 mailbox messages,
unlimited message length)
- automatic setting of daylight-saving time (summer / winter)
- 12 minutes recording capacity for each call

Remote interrogation / remote control
- via DTMF telephone
- remote control with voice guidance
- remote change of phone number for message transfer
- activation / deactivation of answering mode
- activation / deactivation of time control
- programming of an individual 4-digit security code for each mailbox
- indication of caller's telephone number (if transferred) along with the incoming message

Handling and special features
- comfortable user guidance by means of a 4-line lighted display and softkeys
- audio input and output (3.5 mm jack) for recording of outgoing and incoming messages
- protection against unauthorised use by means of PIN identification
- update of operating software via telephone call (process and server telephone number pre-set)