| License quantity | 1 user(s) |
|---|---|
| Service time (days x hours) | 5x8 |
| Repairs performed onsite | Y |
| Accidental damage cover | Y |
| Preventative maintenance visits per year | 3 |
| Remote desktop support | Y |
| Technician visit with spares kit | Y |
| Product replacement if repair not possible | Y |
| Periodic product upgrades | Firmware & Hardware |
| Number of years | 2 year(s) |
| Type | On-site |
| Response time | 8 h |
| On-site support | Y |
| Phone support | Y |
| Assurance program level | Platinum |
| Repair time | 8 h |
| Parts, labour & shipping included | Y |
|---|
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