IBM e-Pac 1-year

e-Pac 1-year Software Support ServicePac for IBM Director Software Support (1 year 8x5 IBM Director software support for up to 10 Director agents).
For this part number IBM will provide you remote assistance in the form of software support (via telephone from an IBM
support centre) on the IBM Director systems management program running on an System x or Blade management server
and up to 10 IBM Director agents. IBM will also include support for the following complementary programs from IBM:
a. Active PCI Manager
b. Capacity Manager
c. Rack Manager
d. Software Rejuvenation
e. System Availability
f. Software Distribution
g. Remote Deployment Manager.