Features
| Service time (days x hours) |
7x24 |
| Number of years |
3 year(s) |
| Type |
On-site |
| Response time |
4 h |
Warranty service upgrade, 3 Year Onsite Repair, 24x7, 4-hour Response
IBM onsite repair (IOR)
A service technician will come to your customer’s location for equipment repair.
24x7x4 hour
A service technician is scheduled to arrive at your customer’s location within four hours after remote problem determination is completed. We provide service around the clock, every day, including IBM holidays.