Warranty & support extensions GFI

EndPointSecurity Maintenance Agreement, 4000 users, 1 Year A Software Maintenance Agreement is highly recommended for all products. This includes free software version upgrades, as well as email and phone support during office hours. A Software Maintenance Agreement must be purchased within 30 days from the date of product purchase and costs 20% of the published full product end-user list price per year. The minimum Software Maintenance Agreement fee per year is $125.

A Software Maintenance Agreement can only be purchased in 1-year intervals or multiples of 1 year. The starting date of a Software Maintenance Agreement is ALWAYS the date when the product was purchased, i.e., if you purchase on 1 May, then your Software Maintenance Agreement will also run from 1 May, and will expire a year after that. It is not possible to purchase maintenance for, say, 18 months. Software Maintenance Agreement renewals can only be purchased within 30 days of the original day of product purchase (for example, if your product was purchased on 12 July 2006, and you want to purchase a Software Maintenance Agreement renewal a year later, you can only do so within 30 days of 12 July 2007). To extend your existing Software Maintenance Agreement, please contact your local GFI reseller or login to your account at our Customer area.