Warranty & support extensions Vertiv

Service Value Pack 5 for DSView 3 Premium License Pack (Complete + 24/7 + Quick TAC) 1 year Software Upgrade Protection (24/7 Priority Support + Software Upgrade Protection + QuickTAC (Direct Level 2 access) + TACAssist (Prescheduled support priority) + S/W & H/W Install & Configuration (limited to 5 consecutive days on-site)* + 2 hours introductory training (immediately following installation) + 1 free migration / upgrade for up to 3 days onsite (during active coverage period) + 2 onsite training events at the customers site (up to 10 students each) + 1 health check / optimization per year Avocent Professional Services Managed Lifecycle Services
Managing IT management infrastructure is made easier with Avocent Professional Services. Avocent service programs support you throughout the IT lifecycle; planning; implementation; support and training. Utilize your solution to its fullest potential with Avocent Professional Services.

Deploy
Free up your IT resources to do what they do best, manage your IT infrastructure, and let Avocent supply the expertise to survey your environment, and deploy your solution in an efficient, effective and productive manner. Avocent provides a comprehensive range of deployment services.

Support
Avocent Professional Services offers hardware support, software upgrade protection and site-based services to support your Avocent solution.

Train
Learn about the full power of your Avocent products. Our training department offers in-depth training on our range of solutions with a curriculum focused on best practices and the most effective way to use your Avocent solution.