Warranty & support extensions Toshiba

Warranty Extendet 4 Years, 9x5, Pick+Return Overview
Toshiba offers several options for expanding the service plan on your laptop, ranging from extending the length of your standard warranty to on-site repair, depending on your budget and needs. Click on the tabs above to learn more about Toshiba’s extended service plans.

- Extended Service Plans Provides extended coverage to your laptop's standard limited warranty;
- SystemGuard Accidental Damage Service Protect against accidental or unexpected damage from handling;
- ServiceExpress Ensures the quickest possible turnaround for necessary repairs;
- On-Site Repair Necessary hardware repairs done at your home or business.

Our Extended Service Plans provide the same repair options as the standard limited warranty included with your laptop purchase. Extend your service plan for up to three additional years and protect yourself from unforeseen repair costs.

Why is an Extended Service Plan important coverage to have?
- Inexpensive coverage for your technology investment - as little as 21 cents per day for three additional years of coverage;
- Choice of repair options, including carry-in service to a local Toshiba Authorized Service Provider or Depot repair mail-in service;
- Extends your access to 24x7 expert technical assistance from the Toshiba Global Support Centre.

Program Details:
- Must be purchased within first 30 days of purchase (programs, pricing, and availability vary after the first 30 days of unit purchase);
- Available for all Toshiba notebooks with a standard warranty;
- The term of the program begins after the expiration of the standard limited warranty;
- All Service Plans are issued by Service Net;
- Allow up to 3-4 weeks after purchase of this program to receive email confirmation of your service entitlement.

Accidents happen! Did you know that screen damage or other repairs may cost up to $700 or more? With the SystemGuard Accidental Damage Service Plan, repairing damage caused by handling is covered at no additional cost to you. And if we can't repair your computer, we'll replace it.

Why is a SystemGuard Accidental Damage Service Plan important coverage to have?
- Notebooks are subjected daily to the rough and tumble world of mobile computing;
- A notebook at home, school or in the office can still be damaged by spills or by being knocked off a desk.

Program Details:
- Must be purchased within first 30 days of purchase (programs, pricing, and availability vary after the first 30 days of unit purchase);
- Available for all Toshiba notebooks with at least a 1-year standard warranty;
- Can be combined with ServiceExpress or On-Site Repair;
- The term of the program begins on the original purchase date of your notebook;
- All Service Plans are issued by Service Net;
- Allow up to 3-4 weeks after purchase of this program to receive email confirmation of your service entitlement.

Our ServiceExpress Service Plans offer fast and convenient repair solutions for your Toshiba laptop. If your notebook requires service, you can choose from two express service options - depot express and carry-in express. With our depot express option, your notebook is shipped to our state-of-the-art depot repair center, where it is repaired and returned you via express delivery. Or, you can choose our carry-in express option, where you can go to the front of the line for express notebook service at any of our Authorized Service Providers

Why is an ServiceExpress Plan important coverage to have?
- The highest priority is given when repairs are needed to ensure a quick turnaround
- 24x7 access to the status of your depot express repair at www.pcsupport.toshiba.com

Program Details:
- Must be purchased within first 30 days of purchase (programs, pricing, and availability vary after the first 30 days of unit purchase);
- Available for all Toshiba notebooks with at least a 1-year standard warranty;
- ServiceExpress carry-in option is only available at a Toshiba Authorized Service Provider (ASP);
- The term of the program begins on the original purchase date of your notebook;
- All Service Plans are issued by Service Net;
- Allow up to 3-4 weeks after purchase of this program to receive email confirmation of your service entitlement.

Our Onsite Repair Service Plans offer you the convenience of having a Toshiba-trained technician come right to your home or business location. If your computer has a hardware failure, and the issue cannot be resolved via phone-based troubleshooting, a technician will arrive with parts at your home or business to perform the necessary hardware repairs.

Why is an Onsite Repair Plan important coverage to have?
- Downtime means lost productivity - On-Site repair provides our fastest repair solution to minimize downtime and maximize productivity;
- Convenient single point of contact - Expert technicians are available 24-7 for phone-based technical assistance and to dispatch an on-site technician as needed.

Program Details:
- For home and business locations within 75 miles of most major metro areas in the United States
- Must be purchased within first 30 days of purchase (programs, pricing, and availability vary after the first 30 days of unit purchase);
- Available for all Toshiba notebooks with at least a 1-year standard warranty;
- The term of the program begins on the original purchase date of your notebook;
- All Service Plans are issued by Service Net;
- Allow up to 3-4 weeks after purchase of this program to receive email confirmation of your service entitlement.